Shipping Rules

If you join our subscription after the first of a month, your subscription will take 5-7 business days to fulfill and deliver.

The cut-off to join the current month is the 23rd of each month. If you join between the 23rd and 31st of any month. Your order will ship on the next monthly shipping date. Below is our chart to view each date.

During warm weather months, we ship your chocolates in insulated shipping kits with cold packs to prevent melting of chocolates. If you live in an area that experiences high temperatures, we recommend pausing your subscription until temperatures cool down, as shipping any chocolate with high temperatures becomes tricky.

If you live in an area with 95°F or higher we reserve the right to pause your subscription until temperatures cool down. 

Individual chocolate bar orders take 1-5 business days to process and 2-5 business days for delivery, this includes overnight and two-day shipping.

We are not responsible for delays resulting from the shipping carrier. 

Not satisfied with the chocolate in your box? Contact our team at contact@kekao.co and we will do our best to help you!

2022 Shipping Schedule

Month Charge Date Ship Date
January 1st 4th
February 1st 2nd
March 1st 2nd
April 1st 5th
May 1st 3rd
June 1st 7th
July 1st 12th
August 1st 3rd
September 1st 13th
October 1st 4th
November 1st 8th
December 1st 6th